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Humu Privacy 2.0


Privacy Policy
Version 2.0

Last Revised: May 28, 2019

Information about the Controller

This statement (“Privacy Statement”) provides you with information about our collection and use of your personal data.

Your employer (on behalf of itself, its parent company or an affiliate, each referred to as “Employer”) is responsible for this initiative. Humu Inc (“Humu”) is a third party service provider acting on your Employer’s behalf. Your Employer controls the personal data shared with Humu, and how such personal data is collected and used as part of the Humu survey project.

Collection & Use of the Personal Information

Humu is a service aimed at assessing certain workforce characteristics, such as happiness and techniques supporting behavior change within your Employer’s workforce. Participation in the Humu service is entirely voluntary. To begin the Humu service, your Employer shares with Humu certain information such as your name, email address, and details about your position at your Employer from its internal HR database.  If you choose to participate in the Humu service, Humu shall process your information and survey responses for the following purposes:

  • Asking you to participate in surveys about, among other items, your thoughts about aspects of your workplace, including for example, your workplace culture or line manager’s development;
  • Creating insight reports based on aggregated answers;
  • Sending you feedbacks and nudges;
  • Monitoring your interactions with the Humu service;
  • Creating a manager profile which is accessed by them through their development dashboard;
  • Creating dashboard tools for managers and human resources personnel to access data gathered based on aggregated answers; and
  • Evaluating behavior changes through the Humu service.

Participation in the Humu service is completely optional. Choosing not to participate means that your input will not be gathered and used for the purposes above; you will miss a chance to voice your opinions.

To the extent that you have opted in to the Humu service, your Employer will rely on your explicit consent to process your survey data in accordance with this Privacy Statement. You can withdraw such consent at any later time by contacting privacy@humu.com.

Your Employer should not be able to associate a particular response with the individual who provided it except where you are explicitly told otherwise prior to providing your response.

Recipients of the Personal Information

Access to your data processed in Humu, but not your survey responses, is restricted to:

authorized users at your Employer who have accountabilities and/or responsibilities for managing the data internally; and

as this service is provided to your Employer by a third-party company, some of the service provider’s staff may also have access to your personal information when carrying out data analysis or technical maintenance on the service. However, disclosure of your personal information to such a service provider is subject to appropriate technical and organizational protections of your personal information set out in a written contract. You may request a copy of such contractual clauses by contacting your Employer’s human resources department.

Except where you are explicitly told otherwise prior to providing your response, your survey answers are anonymized and your line manager, as well as other Employer personnel, will not have visibility of the personal data held on the Humu service.  Only aggregated data will be presented to your Employer, in such a way that no answer should be traced back to an individual.

Your individual responses may be accessed by the service provider’s staff for the purposes of providing analysis and when carrying out technical maintenance on the Humu service. However, disclosure of your personal information to such service provider is subject to appropriate technical and organizational protections of your personal information set out in a written contract.

Your Employer also reserves the right to disclose your personal information as required by law, or when disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, request from a regulator or any other legal process served on your Employer. In the event that your Employer is subject to a takeover, divestment or acquisition, they may disclose employees’ personal information to the new owner of the business.

Site traffic information, cookies and log data

Humu uses certain cookies. They enable the site to keep track of your movement from page to page within the site so you don’t get asked for the same information you’ve already provided, so you don’t have to re-authenticate over and over again, and for secure, reliable, and robust performance of the site.

Humu receives information when you visit the Humu website or use Humu Services, which are referred to as “Log Data,” even if you have not created an account. This Log Data includes information such as your IP address, browser type, operating system, the referring web page, pages visited, location, your mobile carrier, device information (including device and application IDs), search terms, and cookie information. We also receive Log Data when you click on, view, or interact with links on our Services. We use Log Data to operate our Services and ensure their secure, reliable, and robust performance. For example, we use Log Data to protect the account security for our Registered Users.

Transfer of the Personal Information outside of the European Economic Area (“EEA”)

Since your Employer may operate globally, they may transfer your data to other Employer entities that may be located outside of the EEA. Where this is the case, your personal data shall remain at all-time protected by your Employer’s corporate rules and policies which guarantee an adequate level of data protection.

Humu, as a third-party service provider is also located outside of the EEA, where we are transferring some personal data. Your Employer has ensured that such transfer is subject to appropriate safeguards by, for example, putting in place standard data protection clauses adopted by the European Commission.

Retention Period

Your Humu answers, as well as any associated personal information held by the Humu service, will be deleted or aggregated so that it no longer identifies you after a period no longer than twelve (12) months after the termination of your Employer’s contract with Humu, unless you request for it to be removed at an earlier stage.

Rights of Access, Rectification and Erasure

In accordance with our internal policies you may ask us to provide you with access to any personal data Humu processes about you. You are also entitled to request for any incomplete or inaccurate personal data which relates to you to be corrected, or to have your data completely deleted from the Humu service.  If you wish to exercise any of the above rights relating to your personal information, please contact privacy@humu.com.

If you are in the EU, you also have the right to lodge a complaint with your national data protection supervisory authority. If your Employer has an EU-approved complaint resolution mechanism under its Binding Corporate Rules, you should consult those.

We review this privacy statement regularly and may modify it from time to time. This privacy statement was last updated in May 2019.

Data protection officer

Humu’s Data Protection Officer, Lea Kissner, is responsible for correct implementation of this privacy policy. You can send questions or concerns about our privacy practices to privacy@humu.com, or by mail at:

Privacy at Humu
Humu, Inc
100 View St.
Mountain View, CA 94041

The previous version of the Humu Privacy Policy is located here.